PrestaShop Returns.
Compliance with new EU laws.
Ensure full legal compliance and avoid fines of up to 10% of your annual turnover. Every online store in the EU must now offer a one-click "Withdraw from contract" button. I provide professional, flat-rate setup of the complete return flow.
Active EU Regulations: Directive 2023/2673
The European Union is introducing revolutionary changes to make it just as easy and fast for consumers to withdraw from a distance contract as it is to make a purchase. The return path must be smooth. Regulators will strictly enforce compliance.
Risk: Fines & Extended Returns
Failing to implement the button risks administrative fines of up to 10% of the company's annual turnover. Additionally, if you fail to properly inform customers of their return rights, the return window automatically extends to 12 months!
Solution: Instant Compliance
I implement a dedicated PrestaShop module adding a clear "Withdraw from contract" button in the customer portal and a secure lookup form for guest checkouts. The system automatically handles durable email receipts and delivers attachments defined in the module configuration.
A Complete 3-Step Return Process
The module automates the entire contract withdrawal flow, saving your team hours of manual processing while keeping your customers delighted.
One-Click Return
The customer clicks "Withdraw from contract" in their order history. No endless steps, no dark patterns, just an instant request submission.
Sending Attachments
Immediately after submission, the system automatically delivers the attachments (e.g., return form PDF) defined by you in the module settings.
Durable Confirmation
The customer instantly receives an email confirming their withdrawal statement with a copy of the details on a durable medium.
See How the Module Works in Practice
I designed the returns interface with maximum clarity in mind, eliminating unnecessary steps (dark patterns) and ensuring visual consistency with your store theme.
1. Direct Button in Customer Portal
The customer sees a clear and prominent "Withdraw from contract (Return)" button directly inside their order history details. One click initiates the return procedure.
2. Aesthetic Return Form
Once clicked, a clean and modern return form loads. The bank account number is collected exclusively if the original order was paid cash on delivery (COD). The form also handles necessary GDPR consents and is fully responsive on mobile.
One-Time Cost, No Subscriptions
I offer the module in a one-time payment license model including complete installation and configuration matching your PrestaShop theme. No monthly fees or commissions.
Module Implementation
Complete store adaptation to meet the requirements of the EU 2026 Directive.
+ 23% VAT (492 zł brutto) • Gwarancja Poprawnego Działania
- ✓ Installation and configuration of the module on your PrestaShop store
- ✓ Integration of the "Withdraw from contract" button in the customer portal
- ✓ Setup of automated confirmation emails on a durable medium
- ✓ Automated delivery of attachments defined in the module configuration (e.g., return form PDF)
- ✓ Aligning your store with active EU legal requirements
Questions About the New Regulations?
When exactly do the new return rules take effect?
All requirements came into full force on June 19, 2026. Every online store selling to individual consumers in the EU must have a fully functional and legally compliant one-click return system in place.
Does the module support customers who checked out without creating an account?
Yes, absolutely. By law, the right to a simple return applies to all consumers. The module includes a dedicated, secure Quick Returns landing page where guest customers can initiate withdrawal by entering their order number and email.
Does the 400 PLN price include complete setup and installation?
Yes! The 400 PLN net (+ VAT) is a flat, one-time fee for purchasing the module license along with my manual installation, custom CSS layout tuning for your theme, and testing. There are zero recurring fees.
What if my store gets audited by consumer protection agencies?
Deploying this module directly addresses all key auditing checklists under the new regulations: it provides a clear withdrawal button, automatically delivers required return documents configured by the admin without using dark patterns, and issues durable receipts.
Does the price include technical support and module updates?
Yes, absolutely. With the one-time payment of 400 PLN net, you get 3 months of free technical support and access to all module updates. If you update your PrestaShop engine version (within the 8.x line) or change your theme layout during this period, I will adjust the module settings free of charge to keep everything running flawlessly.
Align Your E-commerce with EU Regulations
The directive is already in force. Contact me today to quickly integrate the return module and ensure your PrestaShop platform meets all EU standards.
Do you want to align your store with the new directive? Write to me.
Order PrestaShop Returns ModuleImplementation turnaround is typically 2-3 business days.